MASTERI TECHNOLOGY COMPANY LIMITED ("Masteri," "we," "us") is a technology company that designs and develops mobile games. This combined Policy details the terms for using our services and how we collect, store, share, and use your data, adhering to the applicable laws where we operate.
This Policy covers our websites, mobile applications, advertising, and other services ("Services"). Masteri controls your data, determining its use and ensuring compliance with applicable laws.
01 Acceptance of Terms
By downloading, accessing, or using Masteri's Services, you agree to these Terms and Privacy Policy. They form a legally binding agreement between you and Masteri. If you disagree, stop using our Services immediately.
We may modify these terms anytime. Changes will be posted on our website; continued use after notification constitutes your acceptance. We will notify you of material changes via email or in-app notifications.
02 Eligibility and Age Restrictions
You must be 13 or older (16+ in the European Economic Area – EEA) to use our Services. Users aged 13–18 require parent/guardian permission. By using the Services, you confirm meeting these age rules. Masteri reserves the right to delete accounts and related data if we find an underage user is using the Services without consent.
03 Collection of Information
We collect personal data when you use our Services, which may include:
3.1 Personal data collected directly from you
- Customer Support Data: username, email, Game ID, team/club name, device model, advertising ID, and transaction records.
- In-Game Data: your chosen username, feedback, and ratings.
We use this to provide, improve, and optimize Services, customize offers, verify purchases, and answer inquiries.
3.2 Information we collect automatically
We automatically collect data on your Service usage, including:
- Log Data: device type, features accessed, usage times, and IP-based location.
- Device Data: model, operating system, language, and time zone.
- Identifiers: unique IDs like IDFA, Google Ads ID, and Google Play Account ID.
- Usage Data: game progress, scores, achievements, and player interactions.
- Consumption Data: purchases using virtual or real currency.
3.3 Information from third parties
If you log in via a third-party platform (e.g., Facebook, Apple Game Center, Google Sign-In), we collect your profile details, screen name, and friends list, based on the platform's Privacy Policy and your consent.
- Facebook: facebook.com/about/privacy
- Apple Game Center: apple.com/legal/internet-services/itunes/gamecenter
- Google Play: policies.google.com/privacy
04 Use of Information — Purpose & Legal Basis
We process your data based on GDPR and other regulations for the following legal grounds:
- Performance of a Contract: To provide and manage the Services.
- Legitimate Interests: For security, fraud prevention, and analytics.
- Legal Obligation: To comply with legal requirements.
- Consent: For direct marketing and behavioral advertising.
05 Data Storage & Retention
We retain your personal data as long as your account is active or needed to provide Services. We may keep it longer for legal compliance or dispute resolution. Once no longer needed, data is deleted or anonymized.
06 Sharing of Information
We do not sell your personal data. We share it only with:
- Service Providers: Hosting, customer support, and analytics.
- Advertising Partners: For personalized ads (based on your consent).
- Law Enforcement: When required by law or to protect rights.
07 Social Features
Our games may include social features like leaderboards. If you participate, your username and score may be visible to other players.
08 Children's Privacy
We do not knowingly collect data from children under 13 (or 16 in some regions). If we learn we have collected such data, we will delete it promptly.
09 Security
We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
10 Push Notifications
We may send push notifications for game updates or promotions. You can opt out in your device settings.
11 Payments
We do not process or store credit card details. All transactions are handled by the platform (Apple App Store or Google Play).
12 Your Rights
Depending on your location, you may have the right to access, correct, or delete your data. You can also object to processing or request data portability.
13 Cross-Border Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
14 Changes to this Policy
We may update this policy. We will notify you of any material changes by posting the new policy on our website or within the app.
15 Contact Us
If you have any questions about this policy, please contact us at:
Masteri Technology Company Limited
Email: [email protected]